Privacy Policy

Last updated 25/03/2024

ALTCOM, Unipessoal Lda, (“ALTCOM”), with registered office at Avenida 25 Abril 43A, 3860-352 Estarreja, legal entity number 516781707, owns this website. The use of the websites and, as well as their respective landing pages and subpages, recognizes the general terms and conditions listed and described below. Your acceptance is essential to using the services and information provided here. If you disagree with them, you must immediately stop using these websites.


Use of the Website

Users who visit the Website can access and read all the content contained therein, without the need to register personal data or information. However, only registered users or users who have submitted completed forms for requests for commercial contacts will be contacted and informed about the services available through the email address or telephone number previously submitted on specific forms. They will receive updates and information about the services available from ALTCOM if they have previously accepted these terms in the respective registration or form submitted, communication for this purpose.

This Website, or any of our services, must not be used:

  • For any reason or purpose that is unlawful, defamatory, offensive, harmful, abusive, invasive of another’s privacy, or otherwise objectionable;

  • In any way that may harm or disrupt this Website or any of our services, or the peaceful use by other users;

  • To transmit viruses or other malicious coding that may damage or disrupt computer equipment or system (hardware or software) or telecommunications equipment;

  • In a way that may offend others or harm ALTCOM, in particular, send or make available any illegal, false, misleading, threatening, malicious, abusive, defamatory, libelous, invasive of privacy, harmful content or that may negatively affect the image or activity of ALTCOM ALTCOM;

  • To promote any type of commercial activity, or send or make available information or content that belongs to third parties and that you do not have the right to use, such as content protected by third party copyrights or content containing personal data of third parties.

In general, the User must use the Website in a responsible, prudent and careful manner, and must not disturb or damage its continuity or integrity.

ALTCOM is not responsible for any direct, indirect and/or negligent damages resulting from the use of the information contained on this Website or the Website itself as well as the harmful or disruptive conduct of the User.

Information and contents of this website

All content and information published on this website is the responsibility of ALTCOM, which ensures its veracity and transparency. Striving to offer useful, up-to-date information adjusted to reality. However, it may not be correct or completely up to date. Accordingly, we cannot be held responsible for any actions taken as a result of or based on the information contained or provided by this Website, whether in an action of contract, negligence or other tortious action. Via email you can always send your suggestions or errata.

ALTCOM reserves the right to move, change, delete the Website, or its content (including the content of registered users, if applicable), at any time and for any reason. You must therefore keep a copy of any content you submit to the Website, which you wish to retain. Once you have uploaded content, you can choose to delete the content at any time.

If you wish to report your concerns regarding any content available on this website, please email us directly at


Use of Hyperlinks

Content on this Website may include Hyperlinks to other Sites that are not operated by ALTCOM. ALTCOM is not responsible for the content of any other website, including those that provide access to this website or to which access was obtained through our website.

ALTCOM does not endorse any Linked Sites or the products/services that are provided on those Sites. Content on linked sites may change over time. It is recommended to check the terms and policies of the Linked Sites.

When providing on this Website a hyperlink to an external Website, ALTCOM does so in good faith that it contains or may contain relevant information additional to that presented on its own Website. The existence of this hyperlink does not imply or presuppose its review and approval by ALTCOM – in certain instances, a hyperlink may lead you to access a Website that presents information contradictory to that presented on our Website or another belonging to ALTCOM or its subsidiaries.


Our Responsibility and Contacts

ALTCOM is not responsible for direct, indirect or specific losses or damages or any other consequences arising from access to or use of this Website, nor any information contained therein. However, we are available to discuss with the user the implications of any issue that may arise, and you should contact us through our website at (contacts), at Avenida 25 Abril 43A, 38600- 352 Estarreja, from our telephone number 234, or via the email address

By accessing our contact area, the user will be accepting that the information they provide to us through this contact will be held by ALTCOM, which may use it under the terms it deems most appropriate, and there is no place, under any circumstances, to any right or payment in your favor for such use.

To the maximum extent permitted by law, all express or implied warranties, charges or endorsements, representations and other terms and conditions of any kind relating to this Website or matters not contained in these Terms and Conditions are expressly excluded.

Nothing in these Terms of Use excludes, restricts or modifies any right or remedy, or any warranties, or other term or condition, implied or imposed by any legislation that cannot lawfully be excluded or limited. This may include legislation relating to Consumer rights, in Portuguese territory, which contains guarantees that protect Consumers of goods and services in certain circumstances.

A party’s liability to another party is reduced to the extent that the acts or omissions of the other party, or those of a third party, contribute to or cause such liability.

Although we take reasonable steps to keep this Website free from computer viruses or other harmful coding, we cannot guarantee that this is the case. You must therefore use security software, updated at all times, to protect your computer from such malicious software.

Although we use all commercially reasonable efforts to keep this Website available, we do not guarantee that it will be accessible or available on an ongoing basis or that access will be uninterrupted or error-free.

ALTCOM is the entity responsible for collecting and processing personal data. Respects the privacy of all users and is committed to protecting all information sent by each user in accordance with current national and community legislation.

All users can browse this website without the obligation to make or send any data records. When you send your data, if you want to receive news, campaigns or other information associated with our services, in addition to the commercial communications you requested, we ask that you agree to their sending.

The provision of personal data is only necessary if you wish to schedule a meeting, make a request for information or request contact and the right to access, rectification and cancellation of any data provided will always be guaranteed, in accordance with the law, and may this right can be exercised in writing, at any time, via email or by clicking on the unsubscribe link at the bottom of the email.


Data logging

We collect personal information by voluntarily filling out the appropriate forms available for requests for information about services and contact requests.

When contacting us via email, subscribing to free information, you oblige us to collect your email address, name and other specific personally identifiable data, usually translated by name and contact number.

When requesting sensitive personal data, we will make sure that its collection and use will be carried out in strict compliance with applicable legislation on data collection and protection. If we intend to use your personal data beyond the purposes initially established, we will ask for your consent. You may choose to give this consent in advance at the initial data collection.


Automatically collected data

Visitors’ domains and IP addresses are automatically registered. This information does not identify the user, but only the computer used to access the website. This data is analyzed globally to check where in the world the site is being used, in order to ensure its coverage, allowing our service to the user to be improved. Each user’s personal data is not subject to collection and analysis in this process.


Data retention

The data will be kept while the relationship with the user is active, with the aim of improving the services offered, therefore after expiration it will be depersonalized and non-identifiable. Only additional information about the user will be collected in addition to that mentioned above for contractual purposes adjacent to ALTCOM’s activity, with the user’s prior knowledge.


Communication to Third Parties

ALTCOM may use third parties to provide certain services, in terms of maintenance, technical support, marketing, billing or payment management, and they may have access to some of the personal data, in particular, the data necessary for the contracted purposes.

ALTCOM ensures that the entities that have access to the data are credible and offer high guarantees of protection, with data never being transmitted to them beyond what is necessary to provide the contracted service, however, ALTCOM remains responsible for the personal data made available.

ALTCOM may also transmit data to third parties within the scope of investigations, inquiries and judicial and/or administrative proceedings or of a similar nature, as long as it is duly ordered by a court order to that effect.

Namely, we have listed below some of the entities with which we will share your personal data, as described above, as well as the link to consult their respective Privacy Policies:

  • GOOGLE Inc –
  • META Inc –
  • ZOHO Corporation BV –
  • Cegid Spain SAU –


Access to personal data

To request clarification regarding access to personal data, or to clarify questions related to the data privacy policy practiced at ALTCOM, contact us via email, or use the following postal address: Avenida 25 de Abril 43A, 3860-352 Estarreja. We will provide you with a copy of the personal data we hold about you within 30 days of your request to this website; for this purpose, proof of identification will be required. You have permission to question the data and, where appropriate, you may: delete the data, rectify, amend or complete it. We reserve the right to refuse to provide a copy of the user’s personal data, obliging us to provide a justification for this decision. The user may contest our decision to refuse to provide a copy containing their personal data.



Security policies, rules and technical measures have been implemented to protect personal data under our control, which are fully in accordance with data protection legislation appropriate to the jurisdiction applicable to the website. Security measures are designed to prevent unauthorized access, improper use, unauthorized modifications and unlawful accidental destruction or loss


Compliance/Privacy Compliance

Our privacy policy is in accordance with applicable Portuguese legislation, namely the GDPR. Data protection legislation is subject to review, so we recommend that you regularly review our privacy statement. For information purposes only, you can consult the website for this purpose. This website complies with national and community legislation. The Portuguese courts will have exclusive jurisdiction over any dispute arising from the use of this website.